Question 1

What compliance standards does your ITAD process meet?

Accepted Answer

Our process satisfies GLBA, PCI-DSS, SOX, FFIEC examination requirements, and state-specific financial privacy laws. We provide the specific documentation each framework requires.

Question 2

Can you handle ATM decommissions?

Accepted Answer

Yes. ATMs contain hard drives, cash handling components, and customer data interfaces. We disassemble, destroy all data-bearing components, and recycle the remaining materials.

Question 3

Do you offer onsite data destruction for banks?

Accepted Answer

Yes. Our mobile shredding trucks come to your branch or data center. Drives are destroyed on premises and you receive Certificates of Destruction before we leave.

Question 4

How do you handle multi-branch IT refreshes?

Accepted Answer

We coordinate pickup across all branches on a schedule that minimizes operational disruption. Equipment is consolidated at our facility for processing. You get one report covering every branch.

Question 5

What about remarketing — can we recover value?

Accepted Answer

Recent-model workstations, servers, and networking gear often have residual value. We test, refurbish, and resell through our channels. Net recovery revenue is returned to you after data destruction and processing costs.

Question 6

Do you provide documentation for bank examiners?

Accepted Answer

Yes. We produce a compliance documentation package specifically designed for FFIEC IT examinations. It includes serial-level asset tracking, Certificates of Destruction, processor certifications, and chain-of-custody records.

Question 7

What about branch renovation waste?

Accepted Answer

We handle fixture disposal, construction debris, and equipment removal during branch renovations. After-hours scheduling ensures zero disruption to customer-facing operations.

Question 8

Can you manage our document retention and destruction schedule?

Accepted Answer

We can align our shredding program with your retention policy — holding documents for the required period and scheduling destruction on the retention expiration date. Annual destruction certificates document compliance.

Banking & Finance Recycling — FAQ