Question 1

Can we get paid for our cardboard?

Accepted Answer

At sufficient volume (typically 2+ tons per pickup of clean OCC), yes. Market rates fluctuate but we pass through current pricing. Even when rebates aren't available, recycling is cheaper than landfill disposal.

Question 2

How do you handle multi-location retail programs?

Accepted Answer

One contract covers all locations. We coordinate local haulers in every market, provide standardized service levels, and deliver one consolidated monthly report. Your regional managers don't manage waste — we do.

Question 3

Do you work after hours for store cleanouts?

Accepted Answer

Yes. Fixture removal, remodel debris, and cleanouts are typically scheduled after closing or before opening to avoid disrupting customer-facing operations.

Question 4

What about POS system and electronics recycling?

Accepted Answer

We handle chain-wide tech refreshes including data destruction on all devices with customer data. R2 certified processing with per-device Certificates of Destruction.

Question 5

Can you handle seasonal volume fluctuations?

Accepted Answer

Yes. We adjust pickup frequency seasonally — more frequent during holiday receiving surges, scaled back during slower periods. No locked-in schedules that over-service you during off-peak months.

Question 6

Do you provide balers or compactors?

Accepted Answer

For stores generating 2+ tons per week, we provide compactors or balers at no additional charge. This reduces your cardboard volume by 50-90%, cuts pickup frequency, and keeps your backroom clear.

Question 7

What about plastic packaging and shrink wrap?

Accepted Answer

We set up dedicated film collection for stores generating significant stretch wrap and polybag volumes. Clean film has commodity value and diverts from landfill.

Question 8

What reporting do we get for sustainability disclosures?

Accepted Answer

Monthly reports include tonnage by material, diversion rate per store and chain-wide, cost analysis, and trend data. Annual summaries formatted for GRI, SASB, and CDP reporting frameworks.

Retail Recycling — FAQ