Question 1

Is pallet recycling pickup really free?

Accepted Answer

For commercial volumes (typically 20+ pallets per pickup), yes — free in all 52+ service cities. Smaller quantities may have a nominal fee. Contact us for your specific terms.

Question 2

What types of pallets do you accept?

Accepted Answer

All of them. Standard GMA 48×40, custom sizes, heat-treated (ISPM-15), plastic (HDPE/PP), broken boards, pallet collars, and wooden crates. No sorting required — we handle that at the facility.

Question 3

How often can I schedule pickups?

Accepted Answer

As often as you need. Weekly, bi-weekly, monthly, or on-demand. High-volume sites get dedicated trailers on a set swap schedule so pallets never pile up.

Question 4

What happens to the pallets after pickup?

Accepted Answer

Three-tier processing: good pallets get repaired and resold, damaged ones are dismantled for lumber, and end-of-life pallets become mulch, animal bedding, or biomass fuel. Nothing goes to landfill.

Question 5

Do I get documentation for compliance?

Accepted Answer

Every pickup comes with a Certificate of Recycling — weight, material type, processing method, diversion rate. The data is formatted for ESG reporting frameworks including GRI, SASB, and CDP.

Question 6

Can pallets with nails or contamination be recycled?

Accepted Answer

Standard fasteners are no problem. Chemical contamination requires separate handling — call us to discuss specific types and we'll confirm whether they qualify for our program.

Question 7

How fast from quote to first pickup?

Accepted Answer

Most accounts are live within 5-7 business days. Urgent needs can often be handled same-week in major metros. Recurring programs take 7-10 days to optimize routing.

Question 8

Do you buy pallets or offer revenue share?

Accepted Answer

For Grade A pallets (no broken boards, standard size, good condition), we offer buyback or revenue share. Rates depend on condition, volume, and location. Ask for a buyback assessment with your free quote.

Pallet Recycling — Frequently Asked Questions